Enterprise Managed IT Services
Managed IT Services Provider (MSP)
Enterprise-grade IT operations, cloud management, and security services built to keep your systems secure, available, and scalable 24/7.
Why Businesses Choose MS POINT
We operate as an extension of your IT team—managing infrastructure, security, and availability while you focus on business growth.
Proactive Operations
Continuous monitoring, preventative maintenance, and incident response.
Security-First Approach
Hardened systems, SOC operations, compliance alignment.
Scalable Support Models
Flexible 3-tier support tailored to your business size.
Clear SLAs
Defined response times, uptime commitments, and reporting.
Managed Services Scope
Managed IT & Cloud Operations
- Public & Private Cloud Management
- 24/7 Infrastructure Monitoring
- Performance & Capacity Management
- Business Continuity Planning
Hosting & Platform Services
- Secure Cloud & Data Center Hosting
- High Availability & DR Solutions
- Patch & Lifecycle Management
- Preventative Maintenance
Technical Support Services
- Tier 1–3 Help Desk Support
- System & Application Support
- Backup & Recovery Operations
- 24/7 & Multi-lingual Support Options
Hardware & Infrastructure Solutions
- Hardware Specification & Procurement
- System & Platform Migration
- Vendor & License Management
- Infrastructure Optimization
How Our Managed Services Work
- Assessment – Review infrastructure, risks, and requirements
- Onboarding – Secure access, monitoring, documentation
- Operations – Continuous management & support
- Optimization – Performance tuning & cost optimization
- Reporting – SLA tracking & executive summaries